Frequently Asked Questions
Where can I buy custom chairs and armchairs online in the UK?
Feather and Weave is your first port of call for custom chairs and armchairs online.
Work with Feather and Weave to design your custom upholstered chairs and armchairs online from the comfort of your own home - you are only a few simple steps away from experiencing the comfort of your own Feather and Weave bespoke armchair.
Based in the UK, Feather and Weave handcraft your chair with beech hardwood frames and will beautifully upholster your chair in any fabric you choose to create your bespoke armchair.
Why buy from Feather and Weave?
Feather and Weave is a family business, our passion is to produce beautiful, bespoke furniture to delight you and to put those unique finishing touches to your home.
When buying from us you will be dealing directly with the manufacturer and talking to professional, friendly people in our traditional upholstering workshop situated on the shores of Lough Neagh in Country Tyrone, Northern Ireland.
When you buy from Feather and Weave you are guaranteed the highest quality of material and craftsmanship while investing in the traditional UK craftsmanship. You also avail of the savings made from buying directly from the manufacturer - we don’t include sneaky hidden extra charges in our prices.
Why are Feather and Weave's chairs so reasonably priced?
It is the direct relationship between Feather and Weave and you, the customer, that makes our chairs so competitively priced.
Simply, we cut out the middle man, passing on the savings made from purchasing directly from the manufacturer to you.
We do not incur charges tied up with multiple outlets, selling through other companies and paying for huge marketing campaigns. Why involve anyone else when we work so well together on our own?
How are Feather and Weave's chairs constructed?
We pride ourselves on our reputation for creating furniture to the highest quality possible. In our eyes there is nothing more beautiful than a well crafted, strong and reliable piece of furniture.
Our highly skilled, experienced craftsmen build a sturdy hardwood frame which is guaranteed to last while our team of upholsterers finish our chairs with the upmost care and attention to detail.
Can I get free fabric samples to help me decide?
Have doubts about your fabric choice? Don’t worry about it!
We understand viewing a fabric on screen may not be quite the same as seeing and feeling it in reality which is why we will happily send you free samples of the fabrics you’re interested in.
Choose the fabrics you would like a sample of to test against your colour schemes, textures and other furniture, allowing you to answer any questions or doubts you may have, helping to achieve that perfect finishing touch to your home.
Can I supply my own fabric for a Feather and Weave design?
If you haven’t found that perfect fabric you have been searching for from our collection, send us your own beautiful fabric in which you want to create your bespoke chairs with. We will gladly upholster our design with your preferred fabric, to the highest quality you would expect from any Feather and Weave piece of furniture.
To help craft your perfect piece we will work with you every step of the way, from design decisions to advice on the amount of fabric you will need.
How long will it take to craft and deliver?
Your furniture will take approximately 4-6 weeks to reach you from the date of order. Please contact our dedicated staff who will be happy to discuss and advise you of your earliest possible delivery date – Feather and Weave have an enviable reputation for service and quality.
How is my furniture delivered and what are the costs?
We deliver your furniture directly to your door throughout the UK and Ireland completely free of charge. For Overseas delivery we can arrange for shipment of your chairs. Please contact a member of Feather and Weave’s dedicated staff for a quotation.
What kind of warranty is there for damaged/faulty goods?
There is little chance that our products would be faulty due to the elevated attention to detail in production, although, in the unlikely event that you find a fault with our furniture you can either exchange your furniture or return it for a refund within 5 days.
If you find a fault after 5 days we will collect your furniture and gladly repair it for you.
All our chairs have a 2 year construction guarantee. We can collect, repair and return your furniture free of charge in the first 2 years of the date of purchase under our guarantee. We have dedicated after sales staff who will cooperate in dealing with any issue which may arise.
How do I make my order?
Ordering online with Feather and Weave couldn’t be easier. Once you find your desired design simply click on it and you will be prompted for fabric choice and feet type to complete your design. The price and specifications of each design is displayed on each page. Additional information on each design is provided below its image.
How do I pay?
Payment is made on our Secure Checkout, utilising the latest online security technology to protect your details and ensure secure payment of your order.
Is buying bespoke chairs a more expensive way to buy chairs than buying them ready made?
When considering how high quality Feather and Weave chairs are, and how long they will last it usually proves much better value for money.
Bespoke hand-made chairs are also more likely to be much more durable than mass produced furniture due to the care and attention to detail given in its manufacture. Our craftsmen pride themselves on the care and skill they afford to their craft, making your chairs last well beyond the life span of other mass produced furniture.
You could spend endless amounts to time and several hours of sore feet searching for chairs to match your unique tastes, while we can produce the perfect chairs just for you. Just think all that wasted time and effort could be saved relaxing with your feet up in one of our cosy chairs.